There are numerous complex tasks and processes within the spectrum management organization which need to be planned:
Routine tasks and methods are associated with licensing of radiocommunications, type approval of radio equipment and routine monitoring. Routine tasks are supported by well defined administrative processes which can be dramatically improved and made more cost effective through the use of efficient information management systems. Quality of service can be improved by placing service points of presence close to clients and users.
Technical tasks require staff with extensive formal and methods-based training and experience. Frequency assignment, technical standards, spectrum engineering, information systems and radio monitoring are tasks that require these levels of training. Core professionals/specialists work closely with clients.
Conceptual and coordination tasks. These are associated with planning, coordination, consultation, and strategic initiatives associated with international consultation on spectrum planning matters.
Several techniques (Business Process Re-engineering, Process Improvement, Performance Management Framework, to cite a few), developed in the area of management science are available to the spectrum manager to assist in the design and evaluation of improved, more effective business processes. If a decision is made to re-engineer the processes of the organization to better align them with changing market dynamics, technology or regulation, it is important to stage the training and development of staff so that the training effort coincides with the creation of new processes and systems to support them.